Customer Service/Billing

 

 

 

If you or someone who lives with you is dependent on electrically operated life-support equipment, you may apply for special consideration in case of interruption of service.  If you provide us with a statement from your doctor and the company supplying the equipment, you will be given priority in the service restoration.  We cannot guarantee uninterrupted service, nor can we always predict how long an outage will last, but we will make every attempt to restore service as soon as possible.  Please print and fill out the medical alert form below, and fax it or bring it to our Customer Service Department along with a statement from your doctor and the company supplying the equipment.

 

If approved, Medical Alert will remain active on your account for one (1) year.  At that time, if it still applies, please submit a new medical application for consideration.  For more information call (856) 794-4021.

Medical Alert Support

For water service or new construction please dial (856) 794-4056.

Water Service or New Construction

New Construction or Electric Metered Service

For electric service for new construction or electric metered service, please dial (856) 794-4300

For after hours emergency service or to report an outage, please call our emergency number at (856) 794-4280.

Emergency Service or Reporting of Outages

For all Customer Service and Billing inquiries such as request for disconnect, connect, transfer of service, and billing issues, please dial (856) 794-4021

Customer Service/Billing Inquiries

Text Box:

Our Customer Service mission is to answer Vineland Municipal Utility inquiries in a knowledgeable, timely and friendly manner.  We accept connect, disconnect and transfer of service orders for electric and water utilities.  We also answer billing inquiries as well as make payment arrangements on outstanding balances.  For customer service please dial (856) 794-4021 (Monday—Friday from 8:30 a.m.—5:00 p.m.)

Supervisor of Accounts—Tom VanNoord

Vineland Municipal Utilities

Customer Service/Billing Dept.

640 E. Wood Street P.O. Box 1508

Vineland, NJ 08362-1508

Phone:  (856) 794-4021

Fax:  (856) 405-4615

E-mail: customerservice@vinelandcity.org

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