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Utility News

Scam Alert!

VMU OFFICIALS WARN CUSTOMERS ABOUT PHONE SCAM

Vineland Municipal Utilities warn customers about a recent scam which involves scammers calling local businesses and residential customers representing themselves as a utility employee.  In some cases, scammers are using software that masks their real identity by displaying the utility’s customer service telephone number.  

The caller advises the customer that their utility bill is past due and service will be terminated unless a payment is made immediately. Customers are also informed they are required to pay their past due bill immediately through Pay-Pal, a Green Dot pre-paid “MoneyPak” debit card, with a credit card, or via their bank account. Once the account number is provided to the caller, the scammer removes the funds from the customer’s bank account, pre-paid card, credit card, or pay-pal account.

VMU warns customers under no circumstances should a customer provide any banking or payment information over the phone. VMU reps. are not required to call customers asking for a payment via the phone. Payments are only accepted by mail, in person at Vineland City Hall or via our web portal with a credit card.

In order to identify a fraudulent call, VMU recommends the following tips to customers:

-Ask for the caller’s name, department, and business phone number. If caller  refuses to provide information requested, terminate call.
-Ask caller to verify your utility account information. If the caller is a VMU Customer Service Rep., they will ask for the party of record. VMU reps. will not accept payments via phone.
-If customer suspects a fraudulent call, jot down phone number and report it to the local authorities.

 

 

 

 

 

 

 

 

 

 

 

Beginning July 1, 2014, customers will be able to view the City of Vineland Water Utility’s Annual Water Quality Report online via the following link: http://www.vinelandcity.org/electric/vmeusite/2013_Water_Quality_Report.pdf.

This report contains important information about the source and quality of your drinking water.  Please call 856-794-4056 if you would like a hardcopy report sent to your home.

 

En Espanol:

A partir del 1 de Julio del 2014, usted podra accedar a traves del internet el reporte annual de calidad de agua potable de la compania de aqua de Vineland.  El reporte estara disponible en http://www.vinelandcity.org/electric/vmeusite/2013_Water_Quality_Report.pdf.

El reporte contiene valiosa informacion acerca de las Fuentes de abasto y calidad de su aqua potable.  Si desea obtener por correo una copia de su mas reciente reporte de calidad de agua puede solicitor la misma comunicandose al (856) 794-4056.

 

 

 

 

The Vineland Water Utility is presently in a Stage II – Mandatory odd/even Water Restrictions, by a State issued Administrative Consent Order.  The Order is in effect until further notice.

 

Stage II is mandatory odd/even outside use per odd/even street address.

 

Enforcement is as follows:

 

             1^st Violation: Warning

             2^nd Violation:  Warning

             3^rd Violation:  $100 Fine

             4^th Violation:  $250 Fine

             5^th Violation:  Water Service will be shut off until Emergency is over

 

There are exceptions for some new sod & seeding, as well as commercial use.  Please refer to Ordinance No. 2008-63.

 

Thank you for your cooperation.

 

 

 

 

 

 

 

 

 

SEP Incentives and NJ Clean Energy rebates now available for Municipal Electric Customers

Select commercial and industrial components of New Jersey’s Clean Energy Program (NJCEP) are now available to New Jersey oil, propane, cooperative and municipal electric customers that previously were not eligible for incentives under the program. Commercial and Industrial customers served by non investor-owned utilities are eligible to participate in the following NJCEP initiatives: Local Government Energy Audit or Direct Install. Funding is provided through the State Energy Program (SEP) and all projects must be completed in accordance with all laws, codes and other requirements applicable under federal, state and local authority.

Residential customers of municipal electric utilities, rural electric cooperatives and those heating with oil or propane are also eligible for rebates from New Jersey's Clean Energy Program.

For more information on these incentives, please visit the NJ Clean Energy website:  http://www.njcleanenergy.com/commercial-industrial/programs/oil-propane-and-municipal-electric-customers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Payment will not be accepted between the hours of 9 p.m. and 12 a.m. due to system maintenance.

Vineland Municipal Utilities

640 E. Wood Street

PO Box 1508

Vineland, NJ 08362-1508

(856) 794-4021—Customer Service Dept.

vmeu@vinelandcity.org