|
To report an Outage, please call (856) 794-4280 |
|
To receive outage information and frequent updates regarding Vineland Municipal Utilities, like us on Facebook.
Utility News
A rate increase for water services will go into effect beginning with the April, 2013 billing cycle. The monthly increase to a residential customer using an average of 8,419 gallons per month will be $2.02; increasing the monthly bill from $20.20 to $22.22.
As a result of more stringent water quality standards, the water utility has installed radium treatment facilities significantly increasing costs. In addition, other expenses will include replacement of aging infrastructure and repairs.
Vineland’s water rates are currently among the lowest in New Jersey. The Water Utility’s mission is to provide safe and potable water to its customers at a reasonable cost.
The City of Vineland Water Utility currently serves over 14,000 customers. Vineland’s water system consists of twelve (12) wells, eight (8) elevated tanks and over 250 miles of water distribution mains ranging in size from 4” to 12” located throughout the city. Vineland’s water utility is one of the 25 largest water providers in the State of New Jersey. |
|
Payment will not be accepted between the hours of 12 a.m. and 3 a.m. due to system maintenance. |
|
Scam Alert!! In recent days, several customers were targeted by a phone scam. The caller identified himself as a VMEU representative warning customers they were in jeopardy of being disconnected unless they made a specified payment with a pre-paid card. We would like to remind our customers of our policy regarding delinquency disconnects. VMEU never disconnects service after hours (after 5 p.m.) or during weekends. Customers who have a past due amount are notified via mail (pink notice). We do not call. If you receive a call from a person identifying himself as a VMEU representative, please have them confirm your account information to validate the call. They should be able to confirm your account number, address, and the name listed on the account. If you're still unsure, please call the customer service department at (856) 794-4021 during normal working hours or call (856) 794-4280 after hours. Below is the link to the Vineland Police Department Press Release detailing the incidents: http://www.citizenobserver.com/cov6/app/alert.html?id=31935
|
|
Vineland Municipal Utilities 640 E. Wood Street PO Box 1508 Vineland, NJ 08362-1508 (856) 794-4021—Customer Service Dept. |