Vineland Municipal Utilities Customer Service
Vineland City Hall
Ground Floor
PO Box 1508
640 East Wood Street
Vineland, NJ 08362-1508
Telephone: (856) 794-4021
Hours: 8:00 AM - 5:30 PM
Email: customerservice@vinelandcity.org
After-hours trouble? Service out? Please call 794-4280 for assistance.
Questions about your electric or water bill? Just give us a call at the above number and our Customer Service Representatives will be happy to help you.
To apply for electric/water service:
If you are buying a home, please bring proof of ownership when you come in to make application. A deed, agreement of sale, or settlement papers will be accepted. No deposit is required. A $15.00 service charge for electric and a $25.00 service charge for water will be added to your first bill. Any unpaid water or electric charges from previous addresses must be paid before service is connected.
If you are renting, please bring your occupancy permit, your lease and ID. If you do not have a lease, written proof of tenancy from your landlord will be necessary. A deposit of $100, $200 if your apartment/house has electric heat, is due at the time you make application. A $15.00 service charge will be added to your first bill. Tenants do not need to make application for water service. Any unpaid water or electric charges from previous addresses must be paid before service is connected.
Customer Nightwatch Lights are available in a variety of sizes and prices. Just call us for information and we'll be happy to send you the details.
If branches on your property are interfering with electric wires, please let us know so that we can come out and trim them.
If your account becomes delinquent:
If you are having problems paying your bill, you may make arrangements with our Customer Service Representatives by calling 794-4021.
We are always happy to work with our customers who may need temporary arrangements to help meet their obligations.
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