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Customer Service/Billing |
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If you or someone who lives with you is dependent on electrically operated life-support equipment, you may apply for special consideration in case of interruption of service. If you provide us with a statement from your doctor and the company supplying the equipment, you will be given priority in the service restoration. We cannot guarantee uninterrupted service, nor can we always predict how long an outage will last, but we will make every attempt to restore service as soon as possible. Please print and fill out the medical alert form below, and fax it or bring it to our Customer Service Department along with a statement from your doctor and the company supplying the equipment.
If approved, Medical Alert will remain active on your account for one (1) year. At that time, if it still applies, please submit a new medical application for consideration. For more information call (856) 794-4021. |
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Medical Alert Support |
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For water service or new construction please dial (856) 794-4056. |
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Water Service or New Construction |
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New Construction or Electric Metered Service |
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For electric service for new construction or electric metered service, please dial (856) 794-4300 |
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For after hours emergency service or to report an outage, please call our emergency number at (856) 794-4280. |
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Emergency Service or Reporting of Outages |
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For all Customer Service and Billing inquiries such as disconnect, connect, and transfer of service orders, and billing issues, please dial (856) 794-4021 |
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Customer Service/Billing Inquiries |
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Our Customer Service mission is to answer Vineland Municipal Utility inquiries in a knowledgeable, timely and friendly manner. We accept connect, disconnect and transfer of service orders for electric and water utilities. We also answer billing inquiries as well as make payment arrangements on outstanding balances. For customer service please dial (856) 794-4021 (Monday—Friday from 8:00 a.m.—5:30 p.m.) |
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Supervisor of Accounts—Tom VanNoord |
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Vineland Municipal Utilities Customer Service/Billing Dept. 640 E. Wood Street ● P.O. Box 1508 Vineland, NJ 08362-1508 (856) 794-4021 E-mail: customerservice@vinelandcity.org |
